This website has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features.

WebAIM, a third party authority in web accessibility, has evaluated the National NDIS Website and certifies it to be conformant with Level A and Level AA of the Web Content Accessibility Guidelines version 2.0.

WebAIM verified site conformance with these standards on a representative sample of pages and provided this certification on September 1, 2015. WebAIM cannot verify that any changes to the site made after this date conform to these accessibility guidelines.

Some accessibility options are not compatible with older web browsers. For full accessibility, we recommend using Firefox, Chrome, Safari, or Internet Explorer (version 9 or later).

Features include:

  • there is an option that displays text in the Dyslexie font, which has been specifically designed to make reading easier for people with dyslexia
  • images and graphics carry ALT tags to assist visitors using screen readers and those with images turned off in their internet browsers
  • ability to increase or reduce text size by using and icons on the page toolbar
  • a ‘skip to content’ link is placed in the top banner to assist users with adaptive technology to quickly navigate to the content
  • pages designed to be device independent meaning users can navigate without the use of a mouse.

This website complies with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as mandated by the Australian Government for all government websites, extranet sites and intranet sites.

We welcome any suggestions regarding the accessibility features of this site. If you would like to provide feedback, please email us at

Communicating with people with sensory disability

The New South Wales Government is committed to removing barriers that prevent people with disability from accessing everyday information and services that are available to most members of the community.

To assist agencies to meet this commitment, the Department of Families and Community Services has published a guide for communicating with people who have a sensory disability – that is, people who are Deaf, hard of hearing, blind or vision impaired.

The New South Wales Government publishes an Agency Guide for Effective Communication for People with a Sensory Disability (PDF version, Word version)