NDIS quality and safeguards

The NSW and Commonwealth Governments have agreed on the NSW Quality and Safeguards Transitional Working Arrangements with the National Disability Insurance Agency (NDIA).

The Transitional Working Arrangements will ensure that quality and safe supports are delivered to people with disability during the rollout of the National Disability Insurance Scheme (NDIS) in NSW.

Providing quality and safe supports for NDIS participants in NSW Fact Sheet has been developed to explain how people with disability will continue to receive quality and safe supports during the transition to the NDIS between 1 July 2016 and 30 June 2018.

The Transitional Working Arrangements will keep the strengths of existing Commonwealth and NSW quality assurance and safeguards systems until new national arrangements are in place by the end of the NSW rollout period.

Under the working arrangements, people moving to the NDIS are protected through existing Commonwealth and State safeguarding mechanisms, including access to state-based processes for complaints. This includes extending the powers of the NSW Ombudsman to ensure that NDIS providers of specialist disability supports are subject to quality controls such as monitoring and complaints oversight by the NSW Ombudsman and the Official Community Visitors Scheme.

The Transitional Working Arrangements also set out requirements in relation to reporting incidents of abuse and neglect, reporting child protection concerns, employee screening and authorisation and monitoring of restrictive practices.

Providers that want to register with the NDIA to provide specialist disability services and supports under the NDIS will be required to comply with the Third Party Verification requirements prescribed in the Transitional Working Arrangements, which includes compliance with the NSW Disability Service Standards.

The Commonwealth, NSW and NDIA will jointly monitor the implementation of the Transitional Working Arrangements, including working together with relevant NSW statutory bodies to manage quality and safeguards issues that arise during the transition to the NDIS in NSW. This will ensure the best possible outcomes for NDIS participants.