Research shows that people with disability who have complex support needs require an integrated approach to meet their disability, health, social and other needs. Integrated practice means moving beyond traditional agency boundaries, programs or strategies with separate or compartmentalised roles and activities. It relies on a willingness and readiness to work together to meet common goals, recognising that services may require assistance to progress along the integration continuum (Figure 1).
Figure 1 – Service Delivery Integration Continuum
Adapted from Fine, M., Pancharatnam, K. and Thomson, C. (2005) Coordinated and Integrated Human Service Delivery Models, prepared for NSW Cabinet Office by the Social Policy Research Centre, UNSW, SPRC Report, 1/05